Nework Shipping Policy

Applicable Areas

Nework store only sells and ships goods within the United States.

If you wish to purchase in Canada, the United Kingdom, or other regions, please refer to the corresponding policy statement.

1. Shipping Cost

For orders shipped to the 48 contiguous United States, shipping costs are covered by Nework.

For Alaska, Hawaii, and Puerto Rico, shipping costs apply. Please contact sales@nework.us for an individual quote.

2. Shipping Method

Our standard shipping method is ground transportation, and your package will be delivered to your door. Services involving manual handling or lifting will incur additional costs.

Please note that we cannot deliver to P.O. Box addresses.

For specialized deliveries, please contact our support team before checkout to discuss any scheduling requirements.

Our commonly used shipping partners include USPS, DHL, and DPS.

3. Delivery Time

After placing an order, you will receive an order confirmation email. Order processing takes 2 business days and may vary during holidays. When your package is ready to ship, you will receive a shipping confirmation email.

If you purchase multiple items in one order, they may be shipped separately. You will receive a separate shipping confirmation email for each shipment.

Most orders are expected to be in transit for approximately 1 to 2 weeks, depending on the delivery area.

If you purchase through Buy with Prime, Amazon is directly responsible for shipping, and delivery usually takes 2–4 business days.

4. Tracking Orders

You can track your order on our order tracking page or through the tracking number and link in your shipping confirmation email. For urgent order updates, please contact sales@nework.us.

5. Updating Your Shipping Information

Before completing your order, please double-check your name, shipping address, and the items ordered to ensure accuracy and avoid potential issues.

If you need to change your shipping information before shipment, please contact support@nework.us.

If you need to modify your order while it is in transit, please also contact support@nework.us. We will coordinate with our logistics partners or provide a way to contact the courier directly.

Changes to shipping information may incur additional fees, and some changes may not be possible.

6. Non-Delivery or Shipping Damage

If your shipment has not arrived or your product is damaged during shipping, please contact support@nework.us for assistance. We will respond within 1 business day.

Returns or Exchanges

Before returning a product or requesting an exchange, please notify our support team in advance and complete the Return Merchandise Authorization (RMA) form. Do not send any items back until Nework has approved your request and provided return instructions.

For more details on returns and exchanges, please visit our Return Policy.